Faced with ever-changing customer needs and the challenges of rising energy costs, Screen Services supports hoteliers with turnkey connected solutions. For over 30 years, this company has been at the cutting edge of technology, reinventing the customer experience with high-performance, sustainable equipment.

In 2024, Screen Services by Passman won the prestigious Hotel Equipment & Supplies Innovation Award at the Horeca Expo for its latest creation: Passenergy, an innovative energy-saving technology that promises to transform the hospitality sector.

With gas and electricity prices set to rise from January 2025, according to BRUGEL, the Brussels energy regulator, hotels are having to find solutions to reduce their costs and their ecological footprint. BRUGEL points out that this increase could put additional pressure on companies' profit margins, potentially impacting the customer experience.

This is where Passenergy comes in.

This wireless solution offers energy savings of up to 30%. Using connected sensors on windows and doors, as well as a thermostat and presence sensor in each room, the temperature is intelligently regulated.

For example:

• The heating switches off as soon as a window is opened.
• If a room is not occupied, the system reduces the temperature.
• Before a customer arrives, the heat is adjusted for optimum comfort.

A central dashboard enables the hotelier to monitor energy consumption throughout the establishment, identifying the most energy-hungry rooms and adjusting the parameters accordingly. This approach combines energy efficiency and respect for the environment, meeting the expectations of guests who are increasingly sensitive to sustainability.

Juliette Châron adds: "We hope that governments and associations will support these initiatives, particularly through equipment grants or environmental labels.

Innovate for a sustainable future

Passenergy technology is not just a response to today's energy challenges; it is an opportunity to boost profitability and improve the customer experience. As energy costs rise, choose to innovate and turn this constraint into a competitive advantage.

Other tailor-made solutions for an optimal customer experience

Today's customers are looking for a technological comfort similar to the one they experience at home or in the office. Whether on holiday or on a business trip, they expect connected services to make their daily lives easier. To meet these expectations, Screen Services offers a range of equipment including high-performance Wi-Fi, interactive TV, Chromecast, digital signage, telephony, video surveillance, minibars and safes.

Juliette Châron, Director of Screen Services, explains: "We develop à la carte projects for a wide range of customers, from hotels to campsites and student residences. Our strength lies in our ability to customise each solution, while guaranteeing a high-quality service thanks to our in-house teams. We manage all the equipment, from design to maintenance, without recourse to subcontractors."

Among their emblematic achievements, the Mix hotel in Watermael-Boitsfort is a striking example. With its 180 rooms and top-of-the-range infrastructure, this hotel illustrates the diversity and excellence of Screen Services' facilities.